Privacy Policy

Your privacy is very important to us.
Our Privacy Policy spells out our commitment to respecting the privacy of visitors to our site. We are very careful with what we do with your information.
This website, https://www.lemongrovecounseling.com (“Website”) is owned and operated by Lemon Grove Counseling (“Company,” “we”, “our”). By accessing or using this Website, you agree to this Privacy Policy.
If you do not agree with our policies and practices, your choice is not to use our Website.
This Privacy Policy describes how we collect and use the personal information you provide to us on our Website. It also applies to information we collect on this Website, as well as in email, text, and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party.
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

1. Collection and Use of Personal Information
We collect personal information from you to provide a customized experience on our website.
 To opt out of data collection, contact us at info@lemongrovecounseling.com.
Browsing
 To ensure proper use of the Website, we automatically gather information about your computer such as your IP address, time and date of visit, browser type, referring/exit pages and operating system.
 We collect the following personal information from you:
IP address
Time and date of visit
Browser and operating system information
Referring/exit pages

We may log this information for system administration, internal marketing, and system troubleshooting purposes. We may also use this information:

To present our Website and its contents to you
To provide you with information, products, or services
To fulfill any other purpose for which you provide it
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
To notify you about changes to our Website
The data collected will be stored in the database until the expiration of the limitation period for claims under the Terms of Use.

Orders
 To process your orders, we collect:
Contact Information: name, email address, mailing address, phone number
Billing Information: credit card number and billing address
Preferences Information: order history and email marketing preferences

Payment for orders is made via third-party services such as Stripe, PayPal, or Square. Payment data collection is handled entirely by these providers.
Servers
 To provide use of the Website, we collect:
IP address
Server date and time
Browser and operating system information

User Accounts
 To provide a user account, we collect:
Contact Information: name, email address, mailing address, phone number

You can modify or delete your account at any time, which will remove personal data from our database.

Contact Forms
We collect information you submit via contact forms. This data is stored until the expiration of the limitation period for claims under the concluded contract.

2. Mobile Services
We may collect non-personal information from your mobile device if you access the Website from your phone. Examples include your geographic location, device type, and usage patterns.

3. Email Communications
We may use your email to deliver newsletters and promotional content. Emails may contain tracking code to monitor open rates and clicks.
To opt out, follow unsubscribe instructions in the email or contact info@lemongrovecounseling.com. Please allow up to 10 days for processing. Transactional emails (e.g., appointment confirmations) cannot be opted out.

4. Cookies and Other Tracking Technologies
We use cookies for:
Keeping track of preferences
Operation of forms and account functionality
Recording acceptance of Terms of Use
Tracking website statistics

You may refuse cookies via browser settings; some parts of the Website may not function properly if cookies are disabled.

5. Information Sharing
We will share your personal information only as described in this privacy statement.
 We do not sell personal information.

 We may disclose information:
To our subsidiaries and affiliates
To contractors and service providers supporting our business
To a buyer or successor in case of merger or sale
To fulfill purposes for which you provide it
To comply with court orders, laws, or regulatory requests
To protect rights, property, or safety

6. Personal Data
The Administrator of your personal data is:
 Lemon Grove Counseling
 Address: 800 Parker Square, Suite 285 A, Flower Mound, TX 75028
You have rights to access, correct, restrict, object, transfer, and withdraw consent for your personal data.
We entrust data processing to third parties including:

WordPress – Website operation
Google Analytics – Website analytics
ConvertKit – Email newsletters
PayPal / Stripe / Square – Payment processing
QuickBooks – Accounting services
Shipping providers – Order delivery
Social media providers – Online interaction

7. Security
We follow industry standards to protect submitted information. No online storage or transmission is 100% secure. In case of a breach, notification will occur within 72 hours.

8. A Note About Children
We do not intentionally collect information from children under 13.
 If a child under 13 submits personal information, we will delete it upon discovery. Contact info@lemongrovecounseling.com if necessary.

9. Contact Information
For privacy-related inquiries, email: info@lemongrovecounseling.com | Phone: 214-970-1041

CALIFORNIA PRIVACY POLICY
If you are a California resident, you may request information regarding the disclosure of your personal information for third-party marketing by emailing info@lemongrovecounseling.com.
For minors under 18, you may request removal of content you posted publicly under California Business and Professions Code Section 22581.

E-COMMERCE POLICIES
Order Acceptance – Orders are offers to buy; acceptance occurs with order confirmation.
Prices and Payment – Prices subject to change; taxes and shipping are extra. Payment via Stripe, PayPal, or Square.
Shipping Policies – Add your shipping policies.
Final Sale; Returns; Exchanges – Add your policies.
Not for Resale – Products/services are for personal use only.
Disclaimer of Warranties – No warranties beyond what is stated; remedies limited to repair, replacement, or shipping.
Digital Materials – License to use purchased digital content for personal educational purposes only.